What is Your Return Policy?
Each of our vendors have their own return policy. Please see return policy on product page or in sellers store for more information.
What is Your Shipping and Delivery Policy?
Each vendor has their own shipping and delivery policies. You will find this information on the product page.
How Do I Contact MyEcoHome?
If you have a question for us please fill out the form under the heading Contact Us and we will respond within 24 hours. You may also send an email to: email@example.com
What Should I do If I Have a Problem with a Product or Service?
If you have a problem with a product or service offered by one of our vendors, please contact them directly and they will be happy to assist.
What Countries does MyEcoHome Sell to?
MyEcoHome has venders from Canada and the USA and we sell to customers in both countries. See details on the product page for more information.
Who Can Sell on MyEcoHome?
1. Anyone who is 18 years of age and older can open a store on our site 2. Merchants that are based in Canada or USA. 3. Merchants who sell handmade or manufactured products that are eco-friendly. 4. Merchants who want to expand their customer base 5. People who want to do their part by helping the people and planet. Please see seller’s policy for more information.
Why Should I Sell on MyEcoHome?
1. It’s cost effective! Great way for new merchants to get started without having to pay for all the costs of creating their own ecommerce site. 2. New market niche for existing business. 3. Your products will be seen! Unlike other marketplaces, your products won’t get lost among thousands and thousands of products. 4. Merchants can sell on our marketplace along with another marketplace to maximize customer base. 5. No Listing fees. No reoccurring fees. You just pay 15% commission of the sale plus HST and currency conversion fees IF any. See Sellers Policy for more details. 6. Easy to set up your store and add products 7. We offer to set up your store and add a few products for you free of charge. 8. You will be automatically notified when your product sells so busy merchants don’t have to attend to their store 24/7. 9. No obligation. You can close the store anytime you wish. 10. Great way to get your products noticed during the holiday season. 11. We will advertise some of your products in our ads. 12. You’ll be doing your part to help save the people and the planet.
I Am a Potential Vendor. Who do I Talk To?
If you are interested in becoming a vendor you may open an account by clicking on the Sell with Us tab. If you require further assistance please contact us at: firstname.lastname@example.org and we will be happy to answer any of your questions.
How to Set Up Your Store on MyEcoHome
1) Click on “Sell with Us” at the top of the homepage then click “Join Now” and fill out the form. 2) Once you have signed up, requested a verification email, and are in your store, go to Profile and click on My Account. Fill out the form and agree to the Terms and Conditions Make sure all fields are filled out to ensure there will be no issues with shipping. 3) Under Profile click on Payment Details. Here you will choose if you would like to be paid for your sales via PayPal or internet banking and complete the form. 4) Go to Configuration and in the dropdown click Shipping Configuration. Here you will select the shipping options you want to set up in your store. Canadian sellers can choose Canada Post or Free Shipping, or they can choose both options. USA sellers will only be able to select Free Shipping at this time. 5) Set the settings under General Configuration as you choose. 6) Under the heading Products choose Product Listing and then click on Add Products. Fill in ALL the product details, *Remember to choose a shipping method and add collections for each product. You may also choose to click on More Actions and add products by CSV. 7) To keep everything consistent on our website, in the Description box please add your product information in this format using the following headings: Product Details, Shipping, Return Policy. Please see other product pages on our site for an example of how to set it up.
I Would Like to Open a Store but I Am Not Sure I Have the Time
You can easily set up the store yourself or one of our staff members will set it up for you. We will add up to 20 products for you free of charge. If you would like to add more products than 20 products, you can add them yourself or we will do it for a nominal fee. PLUS you will be automatically notified when your product sells so busy merchants don’t have to attend to their store 24/7.